About Our Studio
It’s about YOU!
Our family-owned and operated home decor studio is committed to designing, creating and providing colorful custom home decor furnishings that look and feel like YOU. No two people are the same, and no two homes should be the same, either. We celebrate your unique personality and offer countless custom design options, creating furnishings and accessories that help you connect intimately with your space and tell YOUR story. Every item we design and create is one-of-a-kind, just like you. Browse through our current colorful online selection to find the item that captures the essence of you, or you can send us an email or call us, so we can create it together.
Our colorful designs are about YOU, so let’s make it personal!
EBI wants you to be completely satisfied with your purchase. You may return any merchandise you purchase from our current Online EBI Shop selection within 30 days of delivery, provided the item is in its original condition and original packaging.
NOTE: This does NOT apply to custom orders (special orders) you place that are not part of our current Online EBI Shop selection.
Upon inspection of the returned item we receive from you, we will issue a credit in the amount of the original purchase price within 24 hours to the credit card you used to make the purchase. This applies to all merchandise purchased from our current Online EBI Shop once it has left our shop and been shipped to you.
How to return merchandise to us:
PLEASE NOTE: Because your complete satisfaction is important to us, we ALWAYS carefully inspect all items before we ship them to you.
PLEASE INSPECT ALL ITEMS UPON RECEIPT BEFORE THE DRIVER LEAVES.
If you discover that the item arrived damaged or has any manufacturing defects:
CANCELLING CUSTOM ORDERS
(Special Orders–NOT from our current Online EBI Shop selection.)
PLEASE NOTE: WE STRIVE TO DO OUR BEST TO MEET AND EXCEED YOUR EXPECTATIONS. WE WANT YOUR EXPERIENCE WITH US TO BE AS REWARDING AS THE ITEMS YOU PURCHASE FROM US.
IF YOU HAVE QUESTIONS, COMMENTS OR SUGGESTIONS REGARDING OUR RETURN POLICY OR SHIPPING PROCESS, WE WANT TO HEAR FROM YOU, REALLY!